Branding

Branding is configured in Organization → Settings → Branding and applies to the workspace, the portal, the login page and every outgoing email.

What you can configure

Setting	Where it appears
Logo (light and dark variants)	Sidebar, login page, portal
Email logo	Header of outgoing notification and agent emails
Favicon	Browser tab
Primary color	Buttons, links, accents across the interface
Additional colors (secondary, accent, sidebar…)	Fine-grained interface theming
Email footer text	Bottom of outgoing emails

Configure it

1. Open Organization → Settings → Branding.
2. Upload your logo. Add a dark-mode variant if your logo doesn’t read on dark backgrounds.
3. Pick your colors — the preview reflects your real values as you type.
4. Save.

Result: the interface re-themes immediately; outgoing emails pick up the logo and footer on the next send.

Tip

Upload images in a reasonably high resolution — ServiceOps resizes and optimizes them for each placement. Logos are safest as PNG or SVG with a transparent background.

Custom domain

Branding extends to the address bar: your desk can be served from your own domain — for example support.your-company.com — with your logo on the login page. See Custom domains.